FAQs

FAQs

Frequently Asked Questions

Choose a category below to find out more information on all aspects of playing Jackpot Aruba. We hope we’ve covered most topics but if our FAQ section has not answered your inquiry, please contact us and our Customer Support Team will be happy to assist you further!

FAQs

You can purchase your ticket online by clicking here to register a Players Account with JackPot Aruba.
Daily drawings occur twice per day and can be found on this page.
JackPot Aruba games can be played by adults 18 years of age or older.
Jackpot Aruba winners cannot remain anonymous. Jackpot Aruba mandates that the winner's name, game, date and amount won be provided; however, Jackpot Aruba winner's home addresses and telephone numbers are confidential.
The website is updated continuously throughout the day. Winning numbers, jackpot information and prize payouts are updated as soon as they are declared official following each draw. In the rare event when the website cannot be updated as scheduled, every effort is made to post information as soon as possible.
Tickets can be purchased up to 1 minutes prior to the draw time.
For all inquiries pertaining to your JackPot Aruba Players Account or technical-related questions please email the customer service team at: [email protected]
Every effort has been made to ensure that your data is protected. Our website is created using a state-of-the-art data security to comply with international data protection standards.
Yes. We do share your details but only to our third-party service providers. We only share what information they need to do their job as a minimum.
No. Each customer can only have one user account.
Yes, you must have both a valid email address and phone number to create an account. You will also be required to provide additional forms and proof of ID.
Please check your username and password and try again. Should the problem persist, please initiate the 'Forgot Password' procedure and follow the relevant instructions.
We accept all major credit and debit card providers (Visa, Mastercard, etc).